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Dear Valued LP Gas Customer: While LP gas (propane) is a very safe and reliable heat source, like all gas, if it leaks, it can cause injury, death, and property damage. As your LP gas provider, we take your safety seriously. Therefore, we use this information to remind you of safety procedures you must follow to ensure that you and your family are safe when using LP gas.
We mail out a Duty to Warn along with a brochure entitled "Important Propane Safety Information" that includes a scratch 'n' sniff component once a year, it is important for you and your family to read this information. Keep it nearby and periodically reread it. Failure to follow the safety precautions in this communication could result in a gas explosion and fire or death by asphyxiation from carbon monoxide produced from appliances which are not operating or vented properly. We can provide extra copies of the brochure at your request.
Below are several precautions that we want to highlight:
If you smell LP gas, if you think you hear gas escaping, or if a gas detector is alarming:
LP gas can cause injury, death, or property damage if it leaks and ignites. To prevent this, do the following:
Exposure to Carbon Monoxide (CO) can cause injury or death. To prevent this, do the following:
If you have run out of LP gas or your service has been interrupted, call us immediately at (217) 452-7751 so that we can come out and inspect your gas piping and check for leaks. Arrangements then can be made to relight the pilot lights by a qualified technician.
If you have run out of gas, you need to do the following:
In addition, you can learn more about safety precautions that need to be taken for safe use of LP gas in your home or business at https://propane.com/safety/. This website contains a link to a product safety brochure and a product safety manual with extensive information on propane safety.
Know the "Odor" of Propane:
Remember: